Privacy and Data Protection Policy

Categories of data processed

To provide a secure service, we process the following types of information:

  • Identification and contact data: First name, last name, date of birth (for 18+ verification), and email address.
  • Technical and usage data: IP address, device identifiers, browser type, and platform activity logs.
  • Transaction data: History of technical operations and service usage preferences.
  • Support communications: Recordings of interactions with our technical support team.

Legal bases for processing

Data processing is based on:

  • Execution of the contract: Necessary to manage the user account and provide the requested services.
  • Legitimate interest: To ensure network security and prevent fraudulent activities.
  • Legal obligation: To comply with current regulations regarding identity verification.
  • Consent: In cases where the user has explicitly authorized optional uses of their data.

Purposes for using information

The data collected is used exclusively for:

  • Administering registration and secure account access.
  • Provide technical support and resolve any system anomalies.
  • Analyze performance to optimize the interface and server stability.
  • Manage communication and security preferences.

Data retention approach

Personal data is retained only for the time strictly necessary to achieve the described purposes or to comply with legal storage requirements under Italian law. At the end of the period, data is securely deleted or anonymized.

Data sharing and international transfers

We do not sell users' personal data. Information may only be shared with technical service providers (e.g., hosting, IT security) operating under our control. If data is transferred outside the European Economic Area, we implement standard safeguards to ensure an equivalent level of protection.

Technical security measures

We implement advanced security protocols, including SSL encryption and network firewalls, to protect information from unauthorized access. Although we take reasonable measures, no digital transmission can be guaranteed as absolutely secure; we encourage users to protect their credentials.

Rights of the data subject

Under data protection regulations, users have the right to:

  • Access their data and request a copy.
  • Rectify inaccurate or incomplete information.
  • Request the deletion of data under certain legal circumstances.
  • Object to the processing or request its limitation.
  • Exercise data portability in a structured format.

Contacts for privacy requests

To exercise your rights or for questions about data processing, you can contact our privacy officer at: [email protected].

Policy updates

This policy is periodically reviewed to reflect changes in our operating practices or regulatory updates in Italy.